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Patients Rights

Dear Guest

 

Welcome to the largest and most advanced health care and educational edifice in the Middle East. The hospital has the best qualified consultants and staff from the faculty of medicine, Cairo university as well as nursing and administrative professionals who are all dedicated to your service.

At first, We thank you for your trust and your choice for that hospital to offer you and your family the medical service that you need, and we promise you to spare no effort to come to your expectations.

And we promise you the following rights:

1

To provide you with the medical services 24 hours a day in the outpatient, emergency, and inpatient departments.

2

To provide you with all the available personal and medical services you need as soon as possible.

3

Our doctors will medically examine your when you come to the hospital

4

To inform you of the provisional diagnosis as well as your final diagnosis, and treatment plan.

5

The Hospital will follow up with you or your family the prognosis of your case and how you respond to treatment.

6

Your treating doctor will explain the alternative treatment plans when they are available and we will respect your opinion concerning these alternatives.

7

We shall acquire your written consent before performing any operative or invasive or anesthetic procedure after a full interpretation of the procedure in question is given.

8

We shall respect the privacy of all the data and information we acquire from you and will not provide such information to any party unless with your consent.

9

We shall provide you & your family with the health instructions essential for you treatment and after discharge plan. 

10

We shall explain all the medical procedures required for medical follow up after your discharge from the hospital.

11

You shall be treated in the best and most respectful manner from all employees of the hospital and we shall strive to provide you with all your medical and comfort needs within the hospital.

12

Our staff will help with the admission and discharge procedures to reduce any inconvenience to the minimum.

13

We shall inform you regularly with the progression of your financial bill to the hospital.

14

We shall provide you with a stamped treatment bill.

15

We shall deal seriously with any complaint and keep you informed of whatever action taken towards it.

 

With all our best wishes for rapid
recovery and good health

 

*Your commitment to keep the hospital clean and your respect for the rules and regulations will help us to perform our duties towards your in the best possible way*