Public Relations

The public relations department is considered one of the most important departments in the hospital due its multiple services:
 

1-Getting informed on what is being published in the daily news and following up what it issued about the hospital news. The department photocopies and saves this information in special files then is proposed to the hospital manager. Each specialist is responsible for one newspaper where he follows up the news and then displays and saves it.
 

2-Daily passage on the hospital patients in all floors. It is responsible for following and resolving all the patients’ problems being faced during their stay in the hospital. They are also responsible for inquiring about the VIPs and welcoming them in the hospital. 2 public relation specialists do this job.
 

 3-Reservation for conferences, symposium, debate for thesis statements (masters, PHD) by filling the form that applies to each of them and writing the kind of debate or the conference, accompanied with the hospital manager signature and issuing the purchase order under item of the scientific activity account.



The big amphitheater capacity” “ is rented with an amount of 300 pounds, while the small hall, capacity “ “ is rented with an amount of (150) pounds.



                      
 
 
The public relation department offers all the necessary services like:
 
- Setting up for symposiums and the different scientific activities by setting the halls, amphitheaters, and supervising on the cleaning activities and coordinating with the engineering department.
- The coordination with the Food & Beverage Department and the cafeteria in case of needing any hotel services.
  The coordination with the engineering department for the availability of technicians specialized in operation.
- Sending faxes for Mass Media and especially to “Houras” channel and the specialized channels to record and publish the conferences, scientific symposiums and thesis statements.

4-Translation Department:
In this section, there are 2 English translators and 1 French translator. They are responsible for welcoming the foreign visitors to visit the hospital and publish on its services in the daily newspapers. This department is also responsible of all the translation activities necessary to the hospital and writing the medical reports in the English language upon request, in addition to the invoices " when necessary “.

5-External Relation Department:
The External Relations Department is responsible for arranging the arrival of delegations and foreign experts where they are welcomed in the VIP hall, and the department messenger welcomes them at the airport. This department is responsible for arranging different educational and entertaining trips for the coming visitors in order to know the Egyptian culture. It is also responsible for accompanying the hospital medical team back and forth for 24 hours each according the working shift applied.

6- Reception Department:
At beginning of the hospital activity, the reception department responsibility was mainly for the main reception, which is located in the basement floor but due to the hospital additional requirements, the reception is distributed as follows:
·  2 public relations specialists in the hospital main reception in addition to a computer device to facilitate the inquiry process.
·  2 public relations specialists with a computer device in the first floor reception.
·  One public relations specialist in the corridor of the first floor.
·  One public relations specialist in all floors, in addition to availability of registered files listing all the names of resident patients.
· 1 public relations specialist in the check up department to welcoming the VIPs and explaining the check up program idea to all clients.
· 2 public relations specialists in the medical committee to meet members of the teaching staff and passing by them in the Internal Departments.
All these activities are done for the purpose of elevating the hospital performance and work process.

7-Publishing and Announcement:
This department is responsible for publishing all what it receives from hospital ads (job vacancies) from the Human Resource Department. It is also responsible for bids and tenders that concern the Purchasing Department where the ad is published for 2 consecutive days in the official newspapers. This act is the responsibility of two public relations specialists.

8- Services for hospital employees:
This department is responsible for making surveys on the hospital employees where it can issue a percentage stated from the total compensation earnings concerning (marriage, death, disasters, and study).

- 1 public relations specialist in responsible for this activity.
The department is also responsible for operating transportation lines for employees and nurses and determining the transportation lines, collecting transportation fees and submitting it to the hospital safe box.
- This activity done by four public relations specialists.
The department is currently setting the operation of new lines to facilitate the transportation problems on the employees. In addition to this, 2 microbuses are assigned to transfer members of the teaching staff from and to Cairo University hospitals and vise versa.
- A committee is formed from 2 public relations specialists to investigate the employee problems in order to perform their jobs with full trust.
This department is concerned with collecting appreciation letters written by patients and then publishing them on the hospital advertising board and it is concerned with doctors, nurses and employees.
- In order to increase the employees spiritual moral, the hospital arranges vacations each year for a duration of 4 months, with an annual trip in the mid year vacation, besides the one day trips.
- The department also organizes a monthly party selecting the employee of the month from each department in corporation with the office of the Hospital manager.
- Report on amphitheaters that are rented from the Public Relations Department

Capacity Renting Time

Big amphitheater 300 persons 500 pounds From 8: A.M to 2:P.M
Small hall 40 persons 150 pounds From 8: A.M to 2:P.M

Note:

In case of renting the amphitheater of the hall after 2: P.M, it is considered a new renting.

Other Services:

Poster for publishing:

Big poster “ big sheet” 20 pounds
Small poster “ small sheet” 10 pounds


Nutrition and hotel services:

Is agreed upon ordering.

Contact person: Mrs. Safaa Abd Rabouh
Mob: 0122852531